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Dynamic Decisions, Inc.


  …Since 1983

Special high technology interests? Visit us at DDISpecialTech.com

Custom Configured Computer Hardware

Largest IT parts resource to the Defense Logistics Agency

 
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  Call us: (800) 869-9888   Fax: (908) 755-9428 Home :: Why DDI? :: Contact Us :: About Us :: My Account :: Solutions :: Support



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Customer Feedback

Customer Feedback

Check out what others have to say about services provided by Dynamic Decisions, Inc:

Friendly Service & Fast Support

"I would like to take this opportunity to congratulate your company for providing the highest level of service to our municipality. As you are well aware, computer down time is costly for the municipality and frustrating for the employees. Dynamic Decisions, Inc. responds immediately to our calls for service. I am very pleased with the knowledge of your staff and their ability to keep our computers up and running.

I am extremely satisfied with the service you provide Jamesburge and highly recommend your company to any municipality seeking such services.

You dedication is greatly appreciated."

Business Administrator, Borough of Jamesburg, NJ

"While we have been pleased with the performance of DDI machines, as well as with the reasonable responsiveness of its sales force, our primary interest in continuing our relationship with the company is based on its technical support. We have not had support of this caliber in our interaction with any other computer manufacturer, including IBM, Dell, Gateway, and HP."
Director, NYU Politics Data Center

"The longer I use your product and tech support service, the more I am pleased with my choice in selecting your company as my supplier. Your company has a dual plus with a computer that is extremely reliable and a responsive Technical Support team with a quick response time and a wide range of knowledge."
Henry Leong Associates, Industrial Design Consultants

"Due to past experience, we chose to purchase our latest equipment from a company with the reputation for a strong technical support team. I am pleased with our purchase of equipment from Dynamic Decisions, and will do so again. The overriding reason is the after-sales service provided."
Director, G & G International

"We've had good support from DDI during the period they have been providing computer equipment to the Agency."
Chief Information Officer, Small Business Administration

"I called your Tech Support and left a message that I needed help. Within the hour, {DDI Technician} returned my call, and started troubleshooting my system. He took things step by step and in short order, I had everything up and working without any conflicts. As a result of this dedicated support, I wish to convey my appreciation to you for having such professional technicians available."
District IRM, North Florida District, Small Busa District, Small Business Administration

Quality people ensuring quality product

"The components DDI uses are top-notch, and the stability is fantastic……I really appreciate the service, support and quality we've found from working with DDI."
Assistant Director/User Services, Central Michigan University

"I would like to thank you for sending the evaluation PC to the UCIS - Field Services Group at George Mason University for testing. The unit is an excellent PC which I bought for one of the field technicians to use at work."
Field Services Manager, George Mason University

"I'm not aware of any state or university rules preventing me from recommending DDI. You've been quite professional, flexible, honest and timely working with us and the systems have been solid performers. I haven't worked with your technical support people directly, but the dialogue I've had with you to establish specifications has indicated that there's reasonable expertise behind the systems we've purchased. This is more than I can say regarding experiences with several major vendors who have not been very flexible or timely in the past. I should be ordering at least three more systems this month based on the quote you sent me and at least another three in June. Buying more systems is probably one of the best recommendations I can give :-)"
Civil & Environmental Engineering, University of IL

Individual services for individual needs

"Thank you for the great individual attention and service you have shown us. On more than one occasion, you and your technicians have extended special consideration to our company."
New York/New Jersey Scientific, Inc.

"I very much appreciated all the research and hard work you and your team put into sourcing exactly what we needed. I also am happy with the continuing support we get. It is a bonus for us to have a reliable supplier such as yourself to be able to depend on."
Bon-accord Software Services, Inc.

"I am very appreciative of {DDI technician} spending his own time with Ed to help him work the software. {DDI technician} certainly demonstrates patience and understanding in assisting my disabled client."
Vocational Rehabilitation Counselor, State of New Jersey, Department of Labor.

"I'll enter a requisition today. I want to thank you for your help. It's so nice to deal with a vendor who is prompt, helpful and friendly. Out of all the vendors I deal with, you are the only one who meets this criteria."
Nashville - MDHA.

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